Terms of Service – IDS Logistics Services LLC

1. Use of Services

Our services are intended for businesses requiring truck dispatch solutions. By using our services, you agree to:

Provide accurate and complete information.
Comply with applicable laws and regulations.
Avoid any misuse of our services, including unauthorized access or disruption of our systems.

2. SMS Communications

By providing your phone number, you explicitly consent to receive text messages related to:

Service updates, dispatch notifications, and account-related information.
Promotional offers and announcements.

Standard Messaging Terms:

Message and data rates may apply.
Message frequency: Up to 20 messages per week.
Reply STOP to opt out from SMS messaging at any time.
For assistance, text “HELP” to any text message or contact us directly at (475) 400-9442.
Visit our [Privacy Policy] for more details.

Privacy Assurance:

SMS opt-in information and phone numbers collected are never shared with third parties or affiliate companies for marketing purposes.

3. SMS Consent and Opt-In Methods

SMS Consent Communication:

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Opt-In:

You may opt-in to receive SMS messages from IDS Logistics Services LLC in the following ways:

By submitting an online form with an unchecked consent box.
Verbally, during a conversation with our representative.
By filling out a paper form.

Consent is never collected using pre-checked boxes.

4. Opt-Out Method

You can opt out of receiving SMS messages at any time by:

Replying STOP to any SMS message.
Contacting us directly at (475) 400-9442.

Opting out does not impact access to essential service communications.

5. Types of SMS Communications

If you have consented to receive text messages from IDS Logistics Services LLC, you may receive messages related to:

Dispatch updates and load assignments.
Route changes and real-time notifications.
Job confirmations and service reminders.
Billing and payment inquiries.
Promotional offers related to our dispatch services.

6. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

7. Help and Support

If you are experiencing any issues, you can reply with the keyword HELP. Alternatively, you can get assistance by contacting us at (475) 400-9442.

8. Limitation of Liability

IDS Logistics Services LLC is not liable for:

Any damages resulting from interruptions or delays in service.
Unauthorized access to your data due to factors beyond our control.

9. Dispute Resolution

Any disputes related to our services shall be resolved through binding arbitration in accordance with applicable laws in our jurisdiction.

10. Policy Updates

We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated revision date. Continued use of our services indicates acceptance of the revised terms.

11. Contact Information

If you have any questions or concerns about these terms, please contact us at:

Email: idslogisticsservicesllc@gmail.com
Phone: (475) 400-0902