Privacy Policy
Effective Date: January 3, 2025
Welcome to IDS Logistics Services LLC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us, including details about SMS consent and opt-in procedures.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal Information: Name, phone number, email address, and other contact details provided through our website or forms.
- SMS Consent Information: Details of your consent to receive SMS communications, including the date, time, and method of consent.
- Website Usage Data: Information collected via cookies and similar technologies to enhance your user experience and improve our services.
2. How We Process Your Information
We use the information collected for the following purposes:
- To provide and manage our truck dispatch and related services.
- To send you service updates, promotional offers, and important account-related notifications via SMS and email.
- To comply with legal, regulatory, and industry standards, including SMS communication guidelines.
3. When and With Whom We Share Your Information
Your information is handled with strict confidentiality and is shared only under the following circumstances:
- Service Providers: We may share information with service providers who perform tasks such as customer support, SMS delivery, or technical maintenance on our behalf. These providers are contractually required to use your information only for the services provided and protect it against unauthorized access or disclosure.
- Legal Compliance: We may disclose information to comply with legal requirements, regulatory mandates, or to protect our rights, property, or the safety of others.
We do not sell, rent, release, or transfer SMS opt-in information or phone numbers to any third party for marketing purposes.
4. SMS Consent
By opting in to receive SMS communications, you agree to receive text messages about service updates, promotions, and account-related notifications. Consent must be explicitly provided through an opt-in checkbox on our forms. Pre-checked boxes or mandatory SMS enrollment are not used to collect consent.
Opt-Out: You can opt out at any time by replying “STOP” to any message or contacting us directly. Opting out does not affect your access to essential service communications.
All SMS communications comply with TCR and carrier policies, ensuring transparency and user control over consent.
5. Your Rights and Choices
- Access: Request details of the personal information we hold about you.
- Correction: Update or correct your personal information to ensure its accuracy.
- Deletion: Request the removal of your personal information from our systems, subject to applicable legal and regulatory obligations.
- Opt-Out: Withdraw your consent for SMS communications at any time.
6. Website Opt-In Procedures
Our website features a user-friendly opt-in process for SMS communications:
- Users must actively check a box labeled: “I consent to receive SMS messages from IDS Logistics Services LLC regarding service updates, promotions, and notifications. Message and data rates may apply.”
- The checkbox is not pre-checked to ensure compliance with TCR and carrier requirements.
- A clear link to this Privacy Policy is provided directly on the form.
All SMS opt-in records, including timestamps and IP addresses, are securely stored to ensure compliance with consent requirements.
7. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: idslogisticsservicesllc@gmail.com
- Phone: (475) 400-9442
- Mailing Address: 520 HOPE ST
STAMFORD, CT 06906
U.S.A
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in regulations or our practices. Changes will be posted on our website with an updated effective date.
Continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.